Transformational Change Manager

Software Galaxy Systems, LLC
January 14, 2022
Houston, TX
Job Type


Change Management (IT) JG3

Position Title: Transformational Change Manager JG3

Experience: 7-10 years Change Management Experience


To drive and support the business change activities required to underpin Shell’s IT simplification agenda. Shell is focused on aligning and simplifying IT systems to increase customer satisfaction and business value which will drive significant and ongoing change in all parts of the business, supporting the business’ growth agenda. The role is delivery focused and will lead IT-driven business change in a programme or project environment.

The primary purpose of the role is to:

Engage with senior business and IT leaders and executives to drive the change agenda

Lead or be a senior team member on change programmes.

Deploy measurable change management interventions and wider transformational change initiatives, usually in an Agile context

Advise, coach, manage and mentor more junior change managers often via matrix leadership to build the capability

Operate, with support where needed across change management, communications

Work closely and collaboratively with other related departments, OD/OE, Internal Communications, Learning and Continuous Improvement, within Shell to deliver a comprehensive service to the business using agreed methodology

Equip the business with the skills to better manage and sustain change


Work on projects to:

Build or help build change management and integrated transformational change plans and manage delivery against these

Build and manage change management deliverables and activities to a business-ready standard

Ensure that the appropriate change management tools and methods are applied to IT projects

Partner with other parts of the organisation (IC, OD, Learning) to deliver high quality change management interventions

Develop agile mindsets and behaviours

Technical Skills & Experience

Team lead or individual contributor to managing key stakeholders.

Demonstrated evidence of end to end change management experience:

Integrated Change



Value Realisation

Soft Skills & Experience

Good knowledge of leading and managing technology-led change and technology adoption

Expertise in change management methods and their application

Understanding of Agile and its impact on the management of change

Proven track record of building strong stakeholder relationships at different organisational levels

Able to conduct detail change impact assessments and work with the business to drive action plans

Able to produce business-facing deliverables and activities to drive and sustain change

Resilient and able to manage challenge and resistance

Results/outcomes oriented, business value focused

Confident and able to work in high-ambiguity work environment

Excellent oral and written presentation skills

Demonstrated evidence of all 4 Leadership Attributes, RDS core values and D&I behaviours will be considered during the selection process

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