AVS Dental is searching for top tier, results oriented professional Customer Service and Sales Representatives with a proven track record of success to be a Sales and Service Representative from the comfort and safety of home. The ideal candidate will have the ability to solve problems and influence members by interacting effectively over the phone. Our ideal candidate will have the ability to think on their feet and maintain a balance between helping the customer and hunting for the sale in every call that they receive. This position requires adaptability and the capacity to find success through problem solving and sales ability in an innovative manner with a willingness to take appropriate risks.
Our Inside Sales and Customer Service call center calls consist of:
Inbound Calls - assisting any and all needs that members have when they call.
Outbound Calls - calling previous members or those who are about to expire about renewing their plans with us.
AVS Dental prides itself on providing the absolute best customer service in the industry, and upon joining our Inside Sales & Customer Service team, you will be an instrumental part in maintaining our standards while also having the opportunity to turn every conversation into a sale.
Along with a results-oriented mindset, self-assurance and an engaging manner, the ideal candidate has:
2+ years sales/customer relations experience preferred
Experience using Microsoft Office Products
Bilingual is a plus but NOT a requirement
Ability to have a company provider computer hard-wired. (AVS Dental will provide you with all necessary wires to do so.)
A Home Office or private area in your home where you will be able to talk to customers without any background noise or echoing.