Implementation Manager (Healthcare or SAAS systems experience)

Vaco Technology
November 16, 2021
West University Place, TX
Job Type


Implementation Manager (Healthcare software or SAAS systems experience)

The Implementation Manager role is a high-profile, fast paced client-facing position within the Enterprise Client Delivery Team. You will be responsible for managing all client implementation tasks and bringing the client to a production setting.

In this role, you are accountable for setting the foundation of the relationships with clients and vendors. This position interfaces with client executive sponsors, project managers and end users.

  • Ensure that all implementation projects are delivered on-time, within scope and within contractual budget
  • Assist in the definition of project scope and objectives; involving all relevant internal/external stakeholders, while ensuring technical feasibility based on client use case needs
  • Own client-facing projects as team lead and project manager
  • Serve as hub of communication, translating data concepts, healthcare industry, and software language between stakeholders of each discipline both internally and externally
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule and communicate appropriately to stakeholders
  • Collaborate with Vendor Management and Data teams to ensure proper data and mapping requirements are received and executed for application configuration
  • Report and escalate all issues and risks to management as needed
  • Manage the relationship with the client and all stakeholders
  • Walk client through user acceptance testing via application walk thru
  • Manage all implementation tasks including (but not limited to) Client Kick-off calls, weekly implementation calls, breakout sessions (as needed), Data/IT Management discussions and review, UAT review and all project go-live tasks

Preferred experience;

  • Experience with Healthcare industry - Population Health Management, Medical Claims Process end to end
  • Experience with SaaS environment products or projects
  • Strong knowledge of technical concepts to provide guidance with implementation and solutions
  • Data analytics experience - work drawing meaningful/strategic insights from technical data sets

No 3rds

Must be able to work without Sponsorship

Will be Hybrid in 2022 work model so much live or relocate to Houston

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