Healthcare Customer Service Representative

Robert Half
Published
October 1, 2021
Location
Houston, TX
Category
Job Type

Description

Ref ID: 04850-9503106504

Classification: Account Handler

Compensation: $14.00 to $18.00 hourly

Robert Half is seeking out candidates with outstanding customer service skills for a Healthcare Customer Service Representative position with one of its Fortune 500 healthcare clients, located in Houston, TX.

The Healthcare Customer Service Representative will:

  • Serve as initial point of contact to clients, nurses, pharmacies and physicians for inbound and outbound calls, faxes, e-mails, files and orders
  • Handled authorizing payment for medications for hospice patients which must be entered into a web-based database
  • Assist in claims processing, reimbursement disputes, and contract requests
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