Female Spa Attendant – Full Time

Published
September 18, 2022
Location
Houston, TX
Category
Job Type

Description

Job Description

Female Spa Attendant
The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston is seeking a Female Spa Room/Fitness Attendant - Full Time to join our team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.

What we offer you:

  • Multiple benefit plans to suit your needs
  • Paid Vacation
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts
  • Community volunteer opportunities with Landry's League

What you can expect to do:

  • Tour the spa/fitness and explain features and benefits of equipment, amenities, relaxation areas and products to all guests.
  • Routinely circulate throughout all areas of the spa and fitness. Follow up with guest by using their last name to ensure their utmost satisfaction.
  • Must be adaptable and accountable for all actions.
  • Ensure a warm friendly welcome to all guests at all times. Greets all guests upon arrival.
  • Communicate all other necessary information with colleagues (i.e. birthdays, anniversaries, special requests or restrictions, etc.)
  • Handle guest comments and concerns in a timely and appropriate manner
  • The interest of each guest is of paramount importance.
  • Use the guest name appropriately and communicate to all Spa colleagues.
  • Aim to give the guests the best possible service and make each guest feel important
  • Maintain cleanliness of all areas in the spa and fitness by regularly dusting, wiping down surfaces that are wet or dirty, polish metals as needed with appropriate cleaning agents.
  • Maintain all wet areas clean and in good order by pick up towels, wiping down floors and stocking as needed throughout the day.
  • Provide a clean and organized atmosphere in the spa and fitness center.
  • Keep locker rooms stocked with amenities, clean, free from dirty towels & debris at all times.
  • Maintain cleanliness of sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and floors with appropriate cleaning agents. Adhere to cleaning instructions of cleaning agents before use.
  • Inspect all equipment and report any unsafe conditions or maintenance needs to the Spa Director/Manager.
  • Provide assistance to guests at all times.
  • Handle opening and closing procedures of the spa and fitness facilities.
  • Fully versed on the hotel and spa facilities.
  • Respond properly in any hotel emergency or safety situation.
  • Adhere to all hotel policies, procedures and guest confidentiality.
  • Report to work on time in proper uniform and spa dress code.
  • Maintain a visibly positive and approachable composure to promote guest and employee interaction.
  • Report all issues concerning spa and fitness to the Spa Director/Manager.
  • Inform Spa Director/Manager of any purchasing needs or low stock.
  • Work flexible days/hours as needed based on business demands of the spa/hotel.
  • Certified in CPR (Cardiopulmonary Resuscitation).
  • Attend all mandatory and departmental meetings.
  • Must be able to work days, nights, weekends, and holidays.

Apply now if you:

  • Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful
  • Reading, writing and oral proficiency in the English language
  • 2 to 3 years' experience in a hotel spa or housekeeping environment.
  • Knowledge in and or experience with Forbes 5 Star service standards is preferred.
  • Have experience in and a passion for Hospitality.
  • Possess excellent written and oral communication skills.
Apply
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