Female Spa Attendant – Full Time

September 18, 2022
Houston, TX
Job Type


Job Description

Female Spa Attendant
The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston is seeking a Female Spa Room/Fitness Attendant - Full Time to join our team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.

What we offer you:

  • Multiple benefit plans to suit your needs
  • Paid Vacation
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts
  • Community volunteer opportunities with Landry's League

What you can expect to do:

  • Tour the spa/fitness and explain features and benefits of equipment, amenities, relaxation areas and products to all guests.
  • Routinely circulate throughout all areas of the spa and fitness. Follow up with guest by using their last name to ensure their utmost satisfaction.
  • Must be adaptable and accountable for all actions.
  • Ensure a warm friendly welcome to all guests at all times. Greets all guests upon arrival.
  • Communicate all other necessary information with colleagues (i.e. birthdays, anniversaries, special requests or restrictions, etc.)
  • Handle guest comments and concerns in a timely and appropriate manner
  • The interest of each guest is of paramount importance.
  • Use the guest name appropriately and communicate to all Spa colleagues.
  • Aim to give the guests the best possible service and make each guest feel important
  • Maintain cleanliness of all areas in the spa and fitness by regularly dusting, wiping down surfaces that are wet or dirty, polish metals as needed with appropriate cleaning agents.
  • Maintain all wet areas clean and in good order by pick up towels, wiping down floors and stocking as needed throughout the day.
  • Provide a clean and organized atmosphere in the spa and fitness center.
  • Keep locker rooms stocked with amenities, clean, free from dirty towels & debris at all times.
  • Maintain cleanliness of sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and floors with appropriate cleaning agents. Adhere to cleaning instructions of cleaning agents before use.
  • Inspect all equipment and report any unsafe conditions or maintenance needs to the Spa Director/Manager.
  • Provide assistance to guests at all times.
  • Handle opening and closing procedures of the spa and fitness facilities.
  • Fully versed on the hotel and spa facilities.
  • Respond properly in any hotel emergency or safety situation.
  • Adhere to all hotel policies, procedures and guest confidentiality.
  • Report to work on time in proper uniform and spa dress code.
  • Maintain a visibly positive and approachable composure to promote guest and employee interaction.
  • Report all issues concerning spa and fitness to the Spa Director/Manager.
  • Inform Spa Director/Manager of any purchasing needs or low stock.
  • Work flexible days/hours as needed based on business demands of the spa/hotel.
  • Certified in CPR (Cardiopulmonary Resuscitation).
  • Attend all mandatory and departmental meetings.
  • Must be able to work days, nights, weekends, and holidays.

Apply now if you:

  • Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful
  • Reading, writing and oral proficiency in the English language
  • 2 to 3 years' experience in a hotel spa or housekeeping environment.
  • Knowledge in and or experience with Forbes 5 Star service standards is preferred.
  • Have experience in and a passion for Hospitality.
  • Possess excellent written and oral communication skills.
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