Environmental Services Lead – Evenings – Houston Methodist The Woodlands Hospital

Houston Methodist
Published
July 19, 2021
Location
The Woodlands, TX
Category
Job Type

Description

JOB SUMMARY
At Houston Methodist, the Environmental Services (EVS) Lead position is responsible for oversight of daily housekeeping and/or floor maintenance operations in assigned areas. The EVS Lead serves as a resource/expert for staff, creates an environment for safe patient care and assists others in developing their skills and knowledge. The EVS Lead position requires proficient knowledge and skills necessary to prioritize and carry out delegated tasks, serving as a role model to team members. This position participates in the training, education and development of the team, supporting members of manangement to achieve optimal department outcomes.

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 25%

  1. Interacts in a positive, professional manner with patients, family and staff. Actively leads/participates in meetings and huddles and contributes to a dynamic, team focused work unit to achieve optimal results. (EF)
  2. Ensures employees are well supported and provided with the most up-to-date training and department communications through rounding and cross-unit work assignments. (EF)
  3. Facilitates teamwork by anticipating staffs' needs for assistance and responding positively to requests. Makes contributions to the department's work effort as a whole. (EF)

SERVICE - 30%

  1. Responds promptly and positively to requests for assistance from patients, staff and visitors. Responds to all assignments to create an environment that is conducive for healing. (EF)
  2. Performs efficient room cleaning processes ensuring timely patient admissions. (EF)
  3. Monitors workload fluctuations and work output of EVS staff, works with management to adjust assignments as appropriate, to ensure timely delivery of department services. (EF)

QUALITY/SAFETY - 25%

  1. Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS or other identified cleanliness scores. (EF)
  2. Achieves discharge, daily room cleaning and assigned area turn-around times to meet goals, as appropriate. (EF)
  3. During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment. Performs safety checks and ensures regular maintenance of all major housekeeping equipment. (EF)
  4. Communicates and documents any facility or patient related issues to management. Corrects minor safety hazards. (EF)

FINANCE - 10%

  1. Appropriately uses and stores chemicals, paper goods, supplies, and equipment utilized during a shift. (EF)
  2. Prioritizes department daily tasks and independently manages time effectively, minimizing incidental overtime. (EF)
  3. Facilitates strategic staff scheduling in coordination with management to reduce overtime and ensure adequate coverage. (EF)

GROWTH/INNOVATION - 10%

  1. Assumes responsibility for growth and development. Participates in continuing education and in-service programs. (EF)
  2. Contributes ideas towards improving the efficiency and effectiveness of department processes. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

EXPERIENCE REQUIREMENTS

  • One year of progressive responsibility in Environmental Services or related field

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

  • American Heart Association BLS Certification preferred
  • Valid Texas Driver's License preferred
  • US Department Of Transportation Hazardous Materials Certification within 90 days of employment (renewed every 3 years)
  • Note: Current incumbents have 120 days from this job description revision date to acquire certification

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