Customer Service

CORESTAFF Services
Published
October 8, 2021
Location
Houston, TX
Category
Job Type

Description

Field Service Dispatcher

Responsibilities:

  • Receive inbound Field Service calls / request and dispatch service centers and parts in respond to these request.
  • Take all incoming Field Service Retail Service calls and dispatch Service Centers.
  • Perform various clerical duties requiring a genreral knowledge of organization and working with other employees
  • Operate standard office equipment such as computers, copiers, and calculators
  • Process Service Orders and data entry into Oracle
  • Service Module
  • Prepare reports summarizing Service Calls.
  • Coordinate all Field Service request calls including updating customer service.
  • Process warranty claims and billable service calls for Department orders.
  • Coordinate shipping of warranty replacements and repair items.
  • Any other duties defined by management.

Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

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