Catering Sales Manager – Cambria Hotel & Convention Center

Cambria Hotel
June 15, 2022
Houston, TX
Job Type


We are hiring a Catering & Sales Manager

The primary responsibility for this role is to sell and detail social and corporate catering events with and without guest rooms for the hotel.


Provide the highest levels of customer service to internal partners and external clients at all times.
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and
concise communiqué that is representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy
with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.
Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and
communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space,
special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event
orders and BEO's, billing details, and other integral aspects of groups and events.
Be willing and able to attend customer functions as needed.
Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the
conditions and strategies that will maximize released space and rooms and impact hotel revenues.
Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function
space, audio visual, and any other details related to event success.
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive
calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and
understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources
in order to accomplish individual and team goals and efficiently complete job duties.
Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other
communications required for this position.
Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit
that enables one to make the best possible decisions for hotel and achieve the team's overall goals.
Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone
and develop your talents, skills, creativity, and personal and professional growth.
Carry out any reasonable requests made by Management, and seek to comply with company's policies and procedures.

Licenses/Certifications Must possess a valid driver's license and reliable transportation to drive to appointments.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Pay: $43,000 - $54,000

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