Case Clerk

Robert Half
July 4, 2021
Bellaire, TX
Job Type


Ref ID: 04130-0011877313

Classification: Legal Assistant

Compensation: DOE

Oversee and manage approximately 115 to 125 pre-litigation matters
Interview clients, witnesses, and law enforcement officers;
Contact third-party and first-party insurance carriers to open insurance claims;
Gather police reports and other supporting evidence;
Conduct research on the third party, including asset search, policy limits, etc.;
Request, receive, and document medical information;
Assist client in resolving client’s property damage claim (i.e. set up an inspection, reimbursement for storage and tow charge, reimbursement for rental expense and/or loss of use, and coordinate execution of property damage releases and payment);
Communicate and correspond with the client regarding medical treatment and current symptoms;
Communicate and correspond with the claims adjuster and treating medical providers;
Participate in monthly file reviews with assigned Personal Injury attorney;
Gather all necessary documents for the demand writing team;
Negotiate settlements with claims adjuster;
Assist client through the settlement process, including communicating all offers/counter-offers, negotiating reductions with medical providers, drafting breakdown, coordinating with client to review settlement documents, return fully executed releases to claims adjuster and processing settlement disbursements;
Open and review incoming mail;
Assist assigned Personal Injury attorney in tracking and submitting all required government claim form(s) for assigned matters;
Fax, photocopy, scan, and convert or export/import documents to/from other applications;
Maintain electronic and hardcopy files in accordance with the Firm's policies and procedures;
Responsible for actively medically managing each assigned matter with Attorney approval, including reviewing medical reports and medical recommendations, assisting with scheduling medical appointments, obtaining referrals for additional medical treatment, appointment reminders, etc.;
Responsible for actively participating in liability and insurance investigations for all assigned matters, including timely sending spoliation letters to all applicable persons/entities, obtaining photos, videos, witness statements, etc.;

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