ADMINISTRATIVE SUPERVISOR

City of Houston
Published
December 24, 2021
Location
Houston, TX
Category
Job Type

Description

Applications accepted from:  ALL PERSONS INTERESTED
 
Posting Number:  #27241
Division:  Public Services
Reporting Location:  1400 LUBBOCK AND ALL SATELLITE LOCATIONS
Workdays & Hours:  Monday  – Friday;  2:30 p.m. – 10:30 p.m.*p.m. 
                Rotating Weekends and Rotating Holidays*
 
 
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
Municipal Courts has an exciting opportunity for an Administrative Supervisor who will:

  • Supervise, coordinate, train and evaluate staff performance. 
  • Supervise and review the development, implementation and maintenance of specific department projects and/or policies.
  • Supervise and schedule the workflow of direct reports, including the daily operations of jail bonding, parking, money room, passports and cashiers.
  • Serves as a liaison between departments, judges, attorneys, bondsmen and law enforcement. 
  • Enforces policies and procedures. 
  • May interview job applicants and complete payroll time and attendance for direct reports.
  • Investigates special problems encountered by employees and responds to calls from the general public that extend beyond the normal scope of direct reports responsibilities. 
  • Handles issues and information of a highly sensitive nature.
  • Maintains highest professional level of customer service by utilizing efficient problem-solving techniques to address customer concerns and inquiries.
  • Other duties as assigned

Will be on-call for rotating weekends and holidays.

WORKING CONDITIONS
The position is physically comfortable most of the time with occasional periods of stooping, bending and / or light lifting of materials of up to 10 pounds.  Requires interacting with citizens on the telephone as well as in person.

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