Supervisor Clinic

Catholic Health Initiatives
Published
July 29, 2022
Location
Richmond, TX
Category
Job Type

Description

Supervisor Clinic

Baylor St. Luke's Medical GroupRichmond, Texas

Requisition ID 2022-249961 Employment Type Full Time Department Urgent Care Center Hours/Pay Period 80 Shift Day Weekly Schedule M-S 8a-8p Remote No Category Management

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

The Supervisor Clinic assists the Practice Manager with general supervision, direction, and support of the daily operations of the clinic in accordance with established policies, procedures and standards. In the absence of the Manager, the supervisor has oversight of clinic operations.

  1. Coordinates clinic activities and schedules personnel to ensure efficiency and quality service is delivered within all sections of the clinic.

  2. Provides workflow and support to the clinical staff, assists the manager with identifying operational issues, and provides guidance for resolution.

  3. Works with individual clinic management and medical staff, to evaluate, monitor and enforce clinic specific protocols, procedures and objectives; maintains compliance with federal/state regulations and standards.

  4. Ensures charging/ reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team.

  5. Serves as the point of contact for patient and external customer complaints. Investigates and reconciles complaints relating to practice operations.

  6. Monitors the payroll system to help control employee time management.

  7. May also be responsible for directly evaluating and disciplining staff members.

  8. Assists the Practice Manager to facilitate training of new hires, reoccurring training, and other training initiatives.

  9. Participates with the clinic management in pre-employment interviews and makes recommendations regarding hiring. May also be responsible for hiring positions in area of responsibility.

  10. Monitors utilization of staff and supplies in assigned areas, and recommends appropriate adjustments to stay within budget guidelines while constantly improving the quality of health care.

  11. Monitors compliance with policies, implements plans and recommends revisions as needed.

  12. Monitors and maintains licensure certification requirements for assigned staff.

  13. Supervises day-to-day clinic operations in the absence of the practice manager.

  14. Performs other duties as assigned.

Qualifications

Education and Licensure

  • High School diploma or equivalent required.

  • Specialized or technical training from a college or technical school for coding, medical assistant, or . Coding Certification preferred.

  • Basic Life Support (BLS) preferred

Minimum Experience

  • 3 years related experience in a clinic/physician office is required.

Minimum Knowledge, Skills, and Abilities

  • Working knowledge of medical office concepts, practices, policies, procedures, standards, systems and applicable tools.

  • Ability to supervise staff, monitor and prioritize work flow, and provide effective training and guidance.

  • Effective verbal and written communication and organizational skills

  • Proficient computer skills, including but not limited to Microsoft Office suite applications such as Word and Excel.

  • Working knowledge of essential functions for the jobs that are supervised.

  • Working knowledge of interviewing techniques and a good working relationship with Human Resources.

DISCLOSURE STATEMENT:

The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered a detailed description of all work requirements that may be inherent in position.

Equal Opportunity

CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1_0/EEOLawPoster.pdf)

CommonSpirit Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-Verify.

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