Network Engagement Manager – Telecommute (Central Region States)

UnitedHealth Group
Published
November 26, 2021
Location
Houston, TX
Category
Job Type

Description

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Positions in this function are accountable for the full range of provider relations and service interactions within UHG, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training & development of external provider education programs. 

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. Central Standard Time Zone as you take on some tough challenges.

Primary Responsibilities:

  • Designs and implements programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers
  • Directs and implements strategies relating to the development and management of a provider network
  • Identifies gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs
  • May also be involved in identifying and remediating operational short-falls and researching and remediating claims

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Undergraduate degree or equivalent combination of education and relevant experience
  • 3+ years of experience in health plans or provider practice experience
  • 3+ years of customer service skills and/or client management experience
  • Intermediate level of proficiency in MS Office (Excel and PowerPoint), SharePoint, and customer management software
  • 25% travel with ability to go up to 50% within a market/state/region to meet face to face with provider organizations
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • 3+ years project management expertise
  • 1+ years of related experience in sales (non-retail)
  • Intermediate level of proficiency with contract reimbursement methodologies
  • Past work in sales, service or coaching efforts with providers/customers
  • Solid interpersonal skills, establishing rapport and working well with others
  • Ability to prioritize tasks and work effectively under time constraints
  • Solid analytical, critical reasoning and organizational skills
  • Excellent verbal and written communication skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $64,800 to $116,000. The salary range for Connecticut/Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.   

Job Keywords: Network Engagement Manager, Provider relations, health care, healthcare, network, engagement, project management, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote, Houston, TX, Texas

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