Manufacturing Inside Sales

Clayton Services
Published
July 20, 2021
Location
Houston, TX
Category
Sales  
Job Type

Description

Clayton Services is looking for a Manufacturing Inside Sales Representative to join a thriving company in North Houston. The Manufacturing Inside Sales Representative will be responsible for working with outside sales, purchasing, engineering, and other departments to grow the organization's business.

Manufacturing Inside Sales Representative Responsibilities:

  • Continuously work to increase customer satisfaction
  • Provide order and customer management assistance to the outside sales representative
  • Take incoming telephone calls
  • Provide customer quotes and process customer orders
  • Make outbound phone calls to potential prospects
  • Generate new and repeat sales by providing product and pricing information
  • Determine customer requirements and expectations to suggest specific products and solutions
  • Suggest alternative products based on cost, availability, or specifications
  • Proactively recommend items to customers to increase custom satisfaction
  • Educate customers on terminology, features, and benefits of products to increase sales and customer satisfaction
  • Contact customers post-sale to ensure ongoing customer satisfaction and to resolve any pending issues or concerns
  • Call customers and set appointments for the outside sales representative, making outbound calls to potential prospects and customers
  • Remain knowledgeable on product developments by attending company/supplier training, reading trade journals, industry literature, and more

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