At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Manager National Tax Tax Technology and Transformation Tax Program Management & Operations (TPM&O)
With the largest globally organized Tax Technology and Transformation practice of any firm, we will help our clients realize sustainable tax and finance function improvements. With a targeted focus on the digital tax and finance, our team of technology and process advisors has a deep understanding of the unique challenges faced by your business and emerging trends. Our Program Management Office will guide the collective team through successful services delivery and change management functions utilizing approved project management methodology and change management strategy. Our team consists of seasoned program managers, tax, finance, technology, transaction, and transformation professionals who were hand-picked for their substantial experience. These professionals have successfully worked together implementing people-led, technology-enabled service delivery models across the globe.
EY is currently seeking high-potential Manager to deliver exceptional client service and enable the continued growth of our Program Management team. The opportunity specifically is to assist our clients and internal teams as a seasoned project management professional leading their business and/or technology initiatives including transitioning some or all the clients tax function to EY, tax and finance transformation, or individual initiative. Our market-leading approach combines extensive functional expertise paired with a proven methodology to drive these strategies to successful completion. We utilize a standard set of tools and templates, tailored to each client which provides our internal teams an integrated, managed approach that will guide the execution of the tax and finance field of play end to end. Mentored by nationally recognized professionals, youll be developed into a trusted business advisor and seasoned program manager and play a critical role in building a better working world.
Your key responsibilities
Your role as a Manager will focus on establishing relationships with engagement leadership to develop and network so that you can effectively evangelize and sell the PMO professional services to our clients and internal teams, leading to build out of a repeatable book of business over time. You must be able to:
Elaborate and communicate the value and benefits for including project management and PMO in each opportunity.
Validate project scope (Vision and Scope Document for Waterfall; Epic and Story back log for Agile) initiate, plan, and design work breakdown structure and KPI Metrics to draft appropriate governance structures aligned with the client stakeholders, goals and objectives while including our internal engagement teams.
Operate day to day program and portfolio structures, creating complex workplans, often with multiple workstreams to track milestones, tasks, and overall program performance to include predecessors and dependencies with the ability to hold team members accountable for adhering to the defined workplan. Additional activities include Risk & Issue identification, mitigation, and management up to resolution of each risk/issue plus the ability to effectively communicate status and benefit realization comprehensively across workstreams.
Create, provide, and present status reports to Steering Committees, Operating Committees, and other C-Suite audiences as well as the ability to design and present key service delivery activities and benefits end to end.
Support a knowledgeable team with experience in planning, controlling, and executing complex programs through project closure.
Oversee various processes of the PMO, continually improving to capture synergies and enhanced ways of working.
Accountable for the management of the team reporting to you and be able to communicate status and progress of day-to-day operations on a regular basis with project stakeholders and the PMO leadership.
Monitor progress, manage risk, maximize operational efficiencies, Key performance indicators, manage budget across the project(s) and ensure key stakeholders are kept informed about progress and expected outcomes.
Aid in the effort of continuing to standardize and improve our internal and go-to-market services.
Skills and attributes for success
Strong communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels
Highly organized and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change based on client needs
Attention to detail which results in a constant standard of quality and the ability to communicate the value and benefits of the project
Prior experience as a senior project/program manager working within a PMO
Ability to build out reports and create project artifacts to effectively monitor teams performance according to established KPIs, CPIs and other agreed contractual obligations
Monitor and report on EYs performance, quality, and effectiveness of the program services
Foster an innovative and inclusive team-oriented work environment
Play an active role in counselling and mentoring junior consultants within the organization driving behavioral changes by managing expectations of the various audiences
Ability to run the day-to-day operations of the program(s) once established and consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts
of teams on engagements will depend on the size of engagement and will be under responsibility of higher levels.
Effective assistance tracking action items, establishing issue mitigation strategies, capturing accurate meeting minutes/scribe and often, dissecting ambiguous terms into assignable actions
Ability to create and manage a complex workplans, project charters, RAID/RACI logs, prepare project budgets and align on KPI measurement with stakeholders
Ability to identify areas for improvement in the operating model and the flexibility to identify solutions to make the improvements
Ability to effectively manage complex budgets and engagement economics in Excel and other internal tools including but not limited to designing burn down charts, estimate to complete, budget to actual and other project-based reports
To qualify for the role, you must have
Bachelors degree in related field, preferably with an emphasis in business, accounting, finance, tax or technology and a minimum of 5 years related work experience, Big 4 experience a plus
Minimum of 4 years of experience in designing, setting up and managing project workplans and budgets; leading work streams for large, complex programs involving multiple, related technology projects as the project/program/portfolio manager within a PMO
Strong team and project management skills with an ability to work under tight deadlines
Strong analytical, interpersonal, and excellent written/verbal communication skills as well as a strong problem-solving ability and attention to detail are a must
Flexibility and willingness to travel (up to 40% domestic and 5% international) as well as work more than standard hours as necessary
Project management certification (PMI, PMP or equivalent), CPA, MBA, JD and/or Lean Six Green belt or higher preferred
Proficiency required in MS Office, including a very strong emphasis on use of Microsoft Excel and PowerPoint, MS Project, SharePoint, MS Teams, OneNote, and Visio; experience with Alteryx workflows and business rules strongly preferred
Experience with MS Power BI suite, including PowerPivot, Power Query, Power View and Power Map a plus
Experience using various project execution strategies: Waterfall, SCRUM, Agile and/or SAFe Agile project methodologies
Ideally, youll also have
Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products
Take ownership of tasks and can make decisions while demonstrating a strong ability to work under pressure and adhere to strict deadlines
Contribute to the overall success of the team by developing a thorough understanding of EY methodologies and tools to enhance service delivery, keep team members informed of work status, actively seek assignments when unassigned, develop an internal network leading to sales opportunities for PMO professional services, challenge traditional procedures used in the past, and attempt to find new approaches and process improvements opportunities
Coach/mentor junior team members to help EY continue to build an inclusive culture and high-performing teams
What we look for
We are seeking to identify high-potential Managers to deliver exceptional client service and enable the continued growth of our practice. Were interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. Were interested in professionals with drive to take on new responsibilities and projects. Youll need the confidence to speak up with your own creative thoughts on a wide range of areas. Were looking for people with a genuine passion for tax and finance operations and are inspired to help leading multinational organizations meet complex tax and finance obligations around the world.
The salary range for this position in Stamford is: $133,100 - $221,900
The salary range for this position in Hartford is: $122,000 - $203,400
The salary range for this position in Denver is: $110,900 - $184,900
The salary range for this position in Las Vegas is: $110,900 - $184,900
What we offer
We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, youll decide how much vacation time you need based on your own personal circumstances. Youll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: Well provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: Well give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. Its yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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