Manager, Human Resources

The Friedkin Group
March 25, 2021
Houston, TX
Job Type


SUMMARY The Manager, Human Resources, USAL under the leadership of the Director, Human Resources will support the process to provide business essential, cost-effective, HR services to associates. The Manager will 1) support the internal human resources employment, employee relations and compliance programs of the assigned terminal locations 2) consult with, coach and counsel managers and associates regarding processes, policies, proper business conduct, individual growth and development 3) assist them in achieving their business plans with their associates and 4) demonstrate consistent corporate commitment to the Values Statement. RESPONSIBILITIES * Consult with managers and provide guidance; coach managers regarding selection, retention, associate development, performance deficiencies, counseling, disciplinary issues, termination processes, investigations, and EEOC responses. * Manages the full-lifecycle recruitment process in collaboration with the talent acquisition team for assigned terminal locations. * Initiate and track leave of absence processes for associates, including FMLA, Worker's Comp, and ADAAA in coordination with other HR Consultants. * Create ad hoc reporting utilizing various HR software and Microsoft Excel. * Assist in development, documentation, and distribute Policy & Procedures -- Standard Operating Procedures specific to the organization. * Report on Human Resource Measurements or Key Performance Indicators (KPI's), monitor performance, and initiate corrective actions to meet targets. * Demonstrate expert knowledge of Title VII, ADA, and EEOC Laws to assist the assigned locations in reaching their business goals. * Plans, facilitates and participates in team meetings. * Maintains up-to-date knowledge of labor market conditions, and provides recommendations for improvement or change to leadership as appropriate. * Leads employee relations efforts in the assigned region to include planning, administrating, and coordinating completions of various employee relations activities. * Conducts investigations of associate complaints to solve concerns, raising appropriate awareness to upper management as-needed, and ensuring associate concerns are addressed timely. * Understand and audit workforce to ensure associates are placed in proper cost centers, make appropriate changes and modifications as needed. * Manage the performance management life-cycle, partner with managers in completion of tasks, provide guidance and counseling on best practices for completion. * Assist associates in issues related to time and attendance and pay, ensuring time is captured accurately and associates understand and follow the payroll timeline and process. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES This position will normally not have direct reports and is responsible for the management, coordination, and evaluation of the HR processes in the assigned region. Responsibilities also include sponsoring, managing, coordinating, and supporting project and process improvement teams, and participating in and/or supporting project teams sponsored by other management team members. QUALIFICATIONS Bachelor's degree from a four-year college or university; and five (5) to eight (8) years of Human Resources experience with an emphasis in employment and/or associate relations; or equivalent combination of education and experience. Solid competencies in the use of Human Resources management systems (ADP preferred), Time and Attendance (Kronos preferred), databases, and Microsoft Office Products. * Demonstrate initiative, leadership and interpersonal influence. * Possess understanding of various time and attendance procedures (Kronos experience preferred) * Demonstrate knowledge of core human resources disciplines with emphasis on administration, employment and associate relations and their application in a variety of business settings. * Demonstrate knowledge of current federal, state, and local laws and regulations that affect TFC and its businesses. * Demonstrate well-rounded communication skills including excellent writing, presentation, discussion, interviewing, coaching, counseling and team interaction skills. * Possess a strong process orientation to review and revise HR processes. Ability to research and analyze data pertaining to HR processes and establish tracking mediums for measurement and/or compliance. * Demonstrate an orientation toward process management, shared services, and accountability and values-based culture. * Demonstrate ability to facilitate others, work under pressure, meet deadlines and prioritize work. Well organized and able to work independently. * Ability to quickly adapt to, promote, manage and support change. * Demonstrate ability to manage full life-cycle recruitment. CERTIFICATES, LICENSES, AND REGISTRATIONS* Professional Human Resources (PHR) or SHRM-SCP preferred PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day; and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate is occasionally required to travel to other sites, including out-of-state, where applicable, for business. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While the job is generally performed in an office environment, the associate is occasionally exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level in the office environment is typically quiet, but the associate may be occasionally exposed to loud noise levels. TRAVEL REQUIRED Travel requirement for this position will be 50-60% travel in the assigned region. Is legally able to work in the United States. The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. LI-MW-1Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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