Internet Sales Specialist

Parkway Family Kia
Published
August 6, 2022
Location
Houston, TX
Category
Job Type

Description

Job Description

SUMMARY

Parkway KIA is seeking a top-quality Internet Sales Specialist for its Kingwood Location. This person will respond to Internet customer inquiries and ensure that the dealership actualizes its maximum profit potential on Internet sales.

ESSENTIAL DUTIES

  • Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.

  • Satisfies the transportation needs of Internet-generated customers.

  • Sells/leases and delivers a minimum of 10 units per month.

  • Directs customers to produce information resources, including those available on the Internet.

  • Assists customers in selecting a vehicle.

  • Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.

  • Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notify customers that their messages have been forwarded to the appropriate personnel for prompt attention.

  • Handles all Internet sales inquiries personally.

  • Coordinates Internet promotions with other dealerships, sales promotions, and advertising.

  • Ensure that the Web site address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens, and all dealership advertising.

  • Research auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.

  • Works with webmaster to update the Web site frequently to attract new and repeat visitors.

  • Takes photos of dealership inventory for use on the dealership site.

  • Knows and understands the federal, state, and local laws which govern retail automobile sales.

  • Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.

  • Attends product and sales training as requested by sales manager.

  • Schedules first service appointment.

QUALIFICATIONS

  • Attends sales meetings.

  • Maintains professional appearance.

  • Has thorough knowledge of all dealership products and services.

  • Must have great verbal and written communication skills.

  • Maintains an ongoing customer database to capture repeat business.

  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.

EDUCATION and/or EXPERIENCE

Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

REQUIRMENTS

  • Manufacturer Training

  • Valid Driver's License

  • Must pass Background Check

BENEFITS

  • Medical

  • Dental

  • Vision

  • 401 (K)

  • 401 (k) matching

SALARY: Depends on Experience

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