Healthcare Customer Service Representative

Published
September 10, 2020
Location
Houston, TX
Category
Job Type

Description

Position Details:

Industry - Healthcare 

Location - 100% Work from home 

Position - Medical Customer service Representative 

Duration - Over 5 Months 

Working hours - M-F 8-5

**Looking someone with  1 years of customer service experience in medical/healthcare industry**

 

Duties

Handle high volume of inbound and outbound calls 

Responsible for answering benefit questions, claims questions, guding on the appeals process, guding on  initiating authorization for pharmacy/medical calls, 

documenting and guiding with complaints, payment inquiries, and other customer service common questions.

Skills

Must have 1 years of customer service experience analyzing and solving customer problems required;

Must be proficient in MS Office(Word,Excel and Outlook)

Knowledge of Medical Terminology is a Plus 

 

Education

High School Diploma 

customer service ,call center ,inbound calls ,outbound calls,Knowledge of Medical Terminology,healthcare , medical, pharmacy/medical calls,medicare ,medicaid

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