ETRM Technology Lead

Published
April 8, 2021
Location
Sugar Land, TX
Category
Job Type

Description

POSITION SUMMARY

The ETRM Technology Lead will provide Functional and Technical Architecture guidance across all aspects of the ETRM system. The ETRM Technology lead will be critical in providing both functional and technical design and configuration with any new implementation or enhancements. The Lead will also provide leadership and guidance for other developers with daily support issues and building best practices.

The role will require the Technology Lead to take on various roles depending on the projects or enhancements including functional/technical design & implementation, integration, testing, deployment as well as finding ways to better optimize the Commercial technology stack to support Commercial opportunities.

The position is also responsible for managing the relationships of all stakeholders including Commercial, Risk and Accounting. The ETRM Technology Lead must have leadership experience, understand the Refining Industry, and prioritize issues and drive and own initiatives until completed. Must have strong hands on technical skill sets including development. The ETRM Technology Lead is a key member of CVR information technology department. His/her knowledge and expertise are critical to the success of the team's strategy and tactical initiatives.

Applicants must be eligible to work in the United States. The Company will not sponsor immigration or work visas.

CVR Energy is an EEO and affirmative action employer. We encourage qualified minority, female, veteran, and disabled candidates to apply.

EDUCATION REQUIREMENTS

* Bachelor's Degree in Computer Sciences, Information Systems, Finance/Accounting, or other related scientific or technical discipline required; or demonstrated technical proficiency may be substituted for education requirements.

EXPERIENCE REQUIREMENTS

* 10+ years of experience in energy and financial trade capture system, trade logistics, settlement and accounting system, risk valuation and risk control management.
* 5+ years of experience developing in RightAngle.
* 12+ years of experience desired developing solutions with Developer tools in .NET, Java, PL SQL, some Power Builder desired.

* Ability to articulate ideas to all levels of management and technical staff. Must be comfortable communicating with senior levels of management of the company.
* Experience leading application support and maintenance production support activities.
* Experience in working with complex integrated Enterprise systems, troubleshooting systems and integration related issues and facilitating through issue resolution. Possess broad understanding of enterprise business/functional processes in financial, HR, plant maintenance and operations, supply chain and other corporate areas.
* Display disciplines in incident management, problem management, change management and service requests and the resulting documentation.
* Understands complex applications functionality, triage issues and identifies and documents resulting resolutions and displaying competent problem-solving skills.
* Displays knowledge of web-based Microsoft development platforms, SQL Server and/or Oracle databases.
* Proficient in application development technologies such as .NET or Java desired. Practical experiences to advanced database skills using SQL Server (includes design and scripting of tables, stored procedures, etc. using Visual Studio and SSMS).

* Basic server admin skills related to application development (configure IIS, set up Scheduled Tasks, shared folders, etc.).
* Experience creating process flows with Visio and writing technical documentation.
* Experience working with QA and application deployment teams to move applications into production
* Ability to partner with leadership team, peers, vendors, and subordinates to develop and enhance reporting capabilities in order to provide a suite of reports/dashboards ensuring customer needs are met.
* Experience in the Oil & Gas industry considered a plus.
* Fluent in English, oral and written required
* Ability to adjust schedule to meet business needs

MAJOR ACCOUNTABILITIES

* Is a Key leader on the support team -- a bridge of Technical and Management skillsets
* Taking a lead role in detecting, diagnosing and resolving system and application problems; conduct root cause analysis, submitting and managing incident tickets, following through on analysis, and developing methods for improvement.
* Collaborate on change implementation plans and strategies, performing risk and impact assessments prior to change implementation.
* Manages the delivery of exceptional customer service in a fast-paced environment through phone, email and IM by consulting with management team, peers and subordinates and finally end users to clarify program intent, identify problems, suggest changes and document discussions/issues and translates changes into clear and actionable application directives.
* Provides and directs oversight of all vendor support and ensures incident resolutions and problems are correctly identified with the proposed final solution consistent with the end users' project requirements.
* Serves as senior technical resource on lights-on projects and support activities, including coordination with business owners and reporting progress and status.
* Maintains an organization-wide view of business and application architecture with high-level visual schematic of key systems and business flows.
* Identify systems and business architectures with reliability or capacity risk; suggest remediation to improve serviceability.
* Identify areas within Application Support which can be made more efficient through automation, contribute ideas and solutions related to our transition to continuous delivery and work closely with team to contribute to the creation and implementation of such automation
* Create automated solutions for application and infrastructure monitoring, with focus on exception-based alerting; Leverage open source tools wherever practical
* Supports SOA (Service Oriented Architecture) and MDM (Master Data Management) initiatives with business and technical perspective and understands the company's strategic objectives for future technical architectures.

EXPECTED RESULTS

* Improved business efficiencies and end users' interactions with IT group through positive and proactive customer support
* IT staff achieving goal of superior quality levels service for the business and with end user
* Assigned projects completed within budget and schedule
* Direct continuous improvement of the application development process enduring consistent delivery on time, within budget and project specifications.
* Establish and maintain the documentation of the overall team goals at a consistently satisfactory level of ticket completion aligned with departmental goals and objectives.
* Manage and update application support documentation.
* Manage and ensure documentation files and reports and design improved system and methods of implementation around the application modules are current and updated
* Coordinate application relationship matrix across all service portfolios, in collaboration with the Application Manager.
* Maintain the Application Portfolio with clear definition of applications in Production, Test and Development, and current versions.
* Oversee and provide coaching and formal performance management as well as offer feedback and developmental opportunities for team members while keeping current with new and emerging technology related to area of responsibility; participating in continuing education related training to the position.
* Adherence to all company policies and procedures within department.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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