Enrollment Eligibility Representative – Work From Home

UnitedHealth Group
Published
October 11, 2021
Location
Atlanta, GA
Category
Job Type

Description

If you are located in the Overland Park, KS, Flint, MI, Jeffersonville, IN, or Carlsbad, CA, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM

If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 7:00pm CST. Training will be conducted virtually from your home.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

There are several steps in our hiring process - it’s a thorough process because we want to ensure the best job and culture fit for you and for us. In today’s ultra-competitive job market, the importance of putting your best foot forward is more important than ever. And you can start by completing all required sections of your application. (i.e. profile, history, certifications and application/job questions). Once you submit your resume, you’ll receive an email with next steps. This may include a link for an on-line pre-screening test that we ask you to complete as part of our selection process.  You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed all of these steps, you can check on the status of your application at any time, but you will also be notified via e-mail. http://uhg.hr/OurApplicationProcess

Primary Responsibilities:

  • Responding to member eligibility or group questions & verify enrollment status 
  • Preparing, processing, and maintaining new member or group enrollments 
  • Performing basic clerical functions with proficient PC skills 
  • Analytical and Researching techniques to trend or quantify projects 
  • Initiate and assist with developments/changes to increase or change quality and productivity 
  • Working with various types of member correspondence 
  • Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.  

Required Qualifications:

  • High school diploma / GED (or higher) OR 10+ years of equivalent working experience
  • 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
  • Ability to work any of our 8 hour shift schedules during our normal business hours of 7:00am-7:00pm including the flexibility to work occasional overtime or weekends given the business needs.
  • Ability to keep all company sensitive documents secure (if applicable)
  • Strong computer skills, including working knowledge of Microsoft Windows - Microsoft Word, Outlook (ability to create, edit, save and send documents and correscpondence) and strong mouse and keyboarding skills

Telecommuting Requirements:

  • Must reside in the Overland Park, KS, Flint, MI, Jeffersonville, IN, or Carlsbad, CA area
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
  • Must be able to connect directly into internet – via hard wire (either directly to modem or router) 

Preferred Qualifications:

  • Working knowledge of Microsoft Excel, PowerPoint,(ability to create, edit, save and send spreadsheets and presentations)

Soft Skills:

  • Ability to be adaptable
  • Ability to work independently

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission:  We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. 

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: OptumRx, Specialty Pharmacy, Senior Enrollment Eligibility Representative,  Overland Park, KS, Jeffersonville, IN, Carlsbad, CA, Flint, MI, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO

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