Customer Service Representative

January 6, 2022
Atlanta, GA
Job Type


BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity - Garden City, NY (WFH )
Job Title: Customer Service Representative​
Location: Garden City, NY (WFH )
Anticipated start date: ASAP

Duration: Contact

• Respond promptly and professionally to incoming telephone calls
• Assist with order problems, exchanges, edits and tracking
• Develop knowledge of products, services etc and effectively convey this information to customers
• Understand and resolve compliance issues in accordance with policies and procedures
• Be an active team member and support overall teamwork and morale
• Adhere to all established procedures, policies and safety rules
• Maintain established performance levels
• High School Diploma
• Superb customer service skills and professionalism with a strong ability to diffuse customer concerns
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