Customer Service Leader

Halliburton Energy Services, Inc
November 14, 2020
Houston, TX
Job Type


We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

  • This role requires skills in both English and Spanish
  • Under broad direction, directs the activities of Customer Service personnel in support of manufacturing center/PSL and field operations objectives
  • Prepares and administers check-ins, defined levels of accomplishments, and sets goal with individuals
  • Leads continuous process improvement initiatives and works to improve communication with internal and external customers
  • Develops procedures and policies for assigned areas, documents process, creates work methods, supports short- and long-range goals consistent with manufacturing and product service line priorities, and monitors performance of functional area to promote the improvement of business objectives
  • Maintains MDI boards and compliance with safety policies and procedures, company policy, and export compliance laws
  • Promotes continuous improvement activities and defines and implements training requirements for team members
  • Using knowledge of shipping requirements, crating, inspection certifications, and logistics, develops procedures to coordinate and improve processes in unit
  • Requires a high school diploma or equivalent, and a minimum of 3-5 years’ experience in customer service environment and other relate areas, such as procurement, materials, or logistics
  • Four-year degree may be considered as relevant experience
  • HAZMAT shipment training
  • Terms and conditions process training and INCO terms training
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.


3000 N. Sam Houston Parkway E., Houston, Texas, 77032, United States 

Job Details

Requisition Number: 89660 
Experience Level: Experienced Hire
Job Family: Manufacturing & Supply Chain
Product Service Line: Baroid 
Full Time / Part Time: Full Time

Additional Locations for this position: 

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