We are hiring a Business Transient Sales Manager!
Provide the highest levels of customer service to internal partners and external clients at all times.
Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear
and concise communiqué that is representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be
organizationally savvy with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.
Become familiar with hotel's annual budget and sales expenses, and be knowledgeable of the hotel's occupancy,
average rate, and REVPAR goals and performance metrics.
Become the expert on your local and like-branded competitors, and work to ensure hotel is receiving its fair share.
Work closely with DOS and revenue management in order to ensure optimal revenue achievement.
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and
reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, HT360, CI/TY, sales call process, etc.)
and understand the hotel's sales strategies (i.e. marketing plan, rates, budgeted goals, etc.). Implement these tools
and resources in order to accomplish individual and team goals and efficiently complete job duties.
Prepared for, participate in, and report on out all necessary internal meetings, conference calls, reporting, planning,
training, and other communications required for this position.
Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial
spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals.
Own your career development, and become a dedicated advocate to participate in training and job opportunities that
will continue to hone and develop your talents, skills, creativity, and personal and professional growth.
Carry out any reasonable requests made by Management, and seek to comply with company's policies and
Licenses/Certifications Must possess a valid driver's license and reliable transportation to drive to appointments.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career advancement opportunities.
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Pay: $50,000 - $62,000