Bilingual Front Desk

Kenko Healthcare
Published
January 6, 2022
Location
Houston, TX
Category
Job Type

Description

This is an entry level opportunity in the dental field! As a front desk receptionist, you will assist patients with checking in, scheduling appointments, taking calls, and appointment reminders including other various other front desk duties

Description:

• Greeting patients, scheduling treatment, assisting with other various duties.

• Individualized customer care: address needs, questions or concerns in respectful, friendly, timely manner providing comforting and reassuring responses escalating to additional team members when necessary

• Reduce patient wait times through advance by preparing reviewing schedules, and charts.

• Initiate patient paperwork for treatment. Conduct insurance verification to obtain correct co-pays

• Assist patients with payment-related questions and process in office payments

• Maintain and oversee cleanliness and orderliness of lobby and front office

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