Area Manager, Transportation

Houston Independent School District (HISD)
Published
August 4, 2022
Location
Houston, TX
Category
Job Type

Description

Position Type:
Drivers and Transportation/Transportation Management

Date Posted:
7/26/2022

Location:
Butler Motor Pool

Date Available:
08/09/2022

Closing Date:
09/30/2022

Location:

Area:

Job Category:

Butler Motor Pool

Southwest

Drivers & Transportation

Job Code:

Contract Type:

Months:

TS0290

None

12M

Salary Minimum:

Salary Midpoint:

Salary Maximum (Depending on Experience):

$41,846

$53,353

$64,861

POSITION TITLE: Area Manager, Transportation

CONTRACT LENGTH: 12M

JOB CODE: TS0290

PAY GRADE: 26

FLSA EXEMPTION STATUS: E

Job Family - Transportation

JOB SUMMARY: Manages and oversees bus routes, drivers, and student behavior/parent issues for multiple schools. Recruits, trains, supervises, and evaluates approximately 80 employees. Investigates, analyzes, and resolves complex issues as they relate to bus operations among administration, principals, parents, student behavior, the community, and bus drivers.

MAJOR DUTIES & RESPONSIBILITIES

List most important duties first

  1. Manages and monitors the performance of bus routes for a specific service area through verification and analysis of both computerized programs and customer feedback.
  2. Mentors and assists bus drivers and attendants on customer service, on-time performance, and student and parent management.
  3. Establishes and maintains effective client and employee relations through effective communication with principals, school staff, HISD senior management staff and community members.
  4. Works in partnership with bus drivers on all student management issues and coordinates with campus staff when assistance is needed on resolving situations.
  5. Ensures that the motor pool supports a drug-free workplace and that all bus drivers are in compliance with Department of Transportation (DOT) regulations.
  6. Performs other job-related duties as assigned.

EDUCATION: Bachelor's degree preferred.

WORK EXPERIENCE: 3 to 5 years

TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION: Microsoft Office, Office equipment (e.g., computer, copier), Vehicles (e.g., automobile, truck, tractor, and forklift) Ability to acquire TAPT certification

LEADERSHIP RESPONSIBILITIES: Manages. Accomplishes the majority of work objectives through the management of direct reports. Provides day-to-day direction to staff; may become directly involved, as required, to meet schedules and resolve problems. Responsible for assigning work, meeting completion dates, interpreting and ensuring application of policies and procedures. Receives assignments in the form of objectives, with goals and the process by which to meet goals. Provides input to hiring, performance and budget.

WORK COMPLEXITY/INDEPENDENT JUDGMENT: Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.

BUDGET AUTHORITY: No budget development activity is required.

PROBLEM SOLVING: Decisions are made on routine matters affecting few individuals and usually within the confines of the job's own department. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures or services.

IMPACT OF DECISIONS: Follows rules and procedures. Decisions can have minimal or no impact to HISD. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction.

COMMUNICATION/INTERACTIONS: Collaborate and solve problems - works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.

CUSTOMER RELATIONSHIPS: Regularly assesses and diffuses complex, and escalated customer issues. Takes personal responsibility and accountability for solving systemic customer service problems. Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and guidelines.

WORKING/ENVIRONMENTAL CONDITIONS: Work involves frequent exposure to unpleasant elements, such as extreme temperatures, dirt, dust, fumes, smoke, loud noise, chemicals, etc. Ability to carry and/or lift 45 pounds or more.

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