Overview

Responsible College Advocates aim to educate families and provide efficient tools to solve the Pay-for-College & College Debt problem in America. We are a Community Resource providing education, prompting, & holistic strategies at no cost to the families, companies, communities, and universities that we work with. Our advisors are certified by a nationally recognized non-profit, Heartland Institute of Financial Education, becoming the nation's only Certified Pay-for-College Specialists & Certified College Debt Specialists.

POSITION OBJECTIVE/SUMMARY:

Provides administrative assistant support to the Executive Director, which includes: preparing correspondence and reports, data entry, timekeeping, answering incoming calls, distributing mail, faxing, photocopying etc. May provide lead oversight for one (1) or more Administrative Services departments and/or functions.

GENERAL STATEMENT OF FUNCTIONS:

• Prepare correspondence and reports on behalf of the Director, and/or program staff.

• Maintain meeting calendar and also appointment schedule.

• May be required to take minutes at meetings.

• Assist in staff timekeeping and departmental scheduling duties. Prepare Personnel Action Notice (PAN) forms for appropriate signature and approval.

• Maintain and organize client caseload and system that tracks outcome measures.

• Maintain and organize a departmental filing system which facilitates ready retrieval of documents as needed.

• Assists and tracks outcomes, measure completion and follow up for staff.

• Assist with the disbursement and reconciliation of any program related expenditures.

• Participate in the completion of any documents related to the coordination and delivery of services.

• Order and maintain departmental supplies within established guidelines.

• General clerical duties include: data entry, answering incoming calls, distributing mail, faxing, photocopying, etc.

• Practice confidentiality in all client, employee, and management related matters.

• Assist in preserving Responsible College Advocates’s mission, goals, and objectives by tracking achievements end which includes internal service delivery goals and objectives.

• Assist in other duties and special projects as assigned.

MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION:

• At least 3 years experience in administrative clerical support

• Proficiency in MS Word, Excel, PowerPoint and a data entry database computer software in a windows environment.

• Must be organized, detail oriented and the ability to strictly safeguard confidential information.

• Possesses excellent written, verbal communication and interpersonal skills, the ability to interface with all levels of management and associates while building strong relationships.

• Must have the ability to multitask, problem solve, meet competitive deadlines and follow through on work assignments in a fast-paced environment.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift